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Why did TransitWorks conduct the MBTA Ridership Survey?

April 26, 2017conduct MBTA ridership Survey transitworks

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Why did TransitWorks conduct the MBTA Ridership Survey?

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The MBTA Ridership Survey is designed to determine overall levels of MBTA customer satisfaction and what issues are of greatest importance to the MBTA ridership. This survey will help the MBTA improve the quality of our region’s transit.