Why did the Pennsylvania Office of Consumer Advocate (OCA) get involved with Utility.com?
The OCA got involved because about 25,000 Pennsylvania electric customers had signed up to purchase generation from Utility.com over the Internet. The OCA sought to protect Pennsylvania customers from losing advanced budget billing payments, for example, or other types of refunds to which they might have been entitled. Can I still contact the company? No. The Company no longer has any offices, officers or employees. What happened to Utility.com’s assets? All of Utility.com’s assets were turned over to a California non-profit organization known as CMA, which assists failing businesses in the “winding down” process. A creditors committee was formed in early 2001 to advise CMA and the OCA is a member of that committee. What did the OCA do to protect Pennsylvania customers who purchased generation from Utility.com? The OCA made a claim on behalf of all Pennsylvania customers who had overpaid on their Utility.com accounts. The most common reason for overpayment was “budget billing.” Through
