Why did the booking system show no tickets left and yet the screen had some empty seats?
Sadly, not everyone has the sense of responsibility to cancel their tickets when they find they can’t make it. We ask all members to please cancel their tickets so they can be reallocated to others who want to see the film, but on occasion, people book tickets yet don’t attend. We apologise on their behalf. I didn’t receive my e-ticket You don’t need your email to gain entry to the screening. A print-out of the confirmation from the website will suffice. You can log onto the website at any time and enter your email address and memorable place in the RETRIEVE section to see a list of historic bookings. Select the booking you want to retrieve and click SEND EMAIL. This will display your ticket on screen which you can print out. Sometimes emails get blocked by firewalls and spam filters. Please ensure that you check your spam mail filter and that your email will accept emails from telegraphfilmclub@media-promotions.com.
