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Why did RIM remove iNotes support from BlackBerry® Internet Service Email v2.0?

April 26, 2017email inotes internet remove rim service support

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Why did RIM remove iNotes support from BlackBerry® Internet Service Email v2.0?

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iNotes represents an extremely small percentage of BlackBerry® Internet Service Email v2.0 third party accounts, but a disproportionate number of escalated bugs. The nature of iNotes encourages customization in implementation and, therefore, corresponding challenge in adequately supporting iNotes as a protocol.