Why did my Windows streaming audio or video download job fail?
• The streaming media may be protected by Digital Rights Management (DRM). You cannot download this content using DownloadStudio. You can use DownloadStudio Audio/Video Capture to record the audio or video as it plays in your media player. • The protocol may be incorrectly set. Try setting the protocol to “mms://” for the URL (instead of “http://”). This tells DownloadStudio to treat the URL as a Windows media download. • If the file extension of the streaming media URL is .asx, .wax or .wvx, then this tells you that the file is a Windows media meta-file. Meta-files are small XML files that contain the actual location (or URL) of the streaming media that you want. DownloadStudio can read these meta-files and download the contents. Make sure you download the meta-file as a site download (rather than a single file download), and DownloadStudio will find and download all URLs within the meta-file.
