Why did Metro eliminate paper transfers?
Metro eliminated paper transfers to save money and encourage riders to use SmarTrip® cards. SmarTrip® cards make traveling quick and efficient, and they speed the boarding process. Eliminating paper transfers will save Metro about $350,000 a year for the cost of paper and printing, plus expenses associated with the repair and maintenance of the old transfer machines in stations. It also is expected to minimize fraud and abuse of paper transfers by individuals who sell or give away their transfers to other riders, and reduce assaults on bus operators by riders having disputes with operators about transfers. Where can I get a SmarTrip® card? SmarTrip® cards can be purchased on Metro’s website, by mail, or at any of the 85 Metro sales locations – Metro Sales Offices, at the Northern, Western, Landover, Royal Street and Four Mile Run Metrobus Divisions, vending machines at Metrorail stations that have parking facilities, regional transit stores and a select number of Giant food stores.
