Why did Lost Boys choose a wiki over the existing intranet?
Lost Boys is a knowledge organization: we live from what we do with our brains. But as we move through time projects are wrapped, employees leave, and the expertise is gone. Instead we need to keep that knowledge and to build a collective memory. Top-level knowledge is scarse – for example a view spanning multiple clients or projects, or views on developments in the field. Building a collective memory only works when it supports the employees: they must do the effort, out of their own motivation. So how do we motivate employees? First by giving them something they own and control themselves. DIY instead of asking permission. Foster the wants. A wiki is a great solution for this.
