Why did I receive an error message stating that there was a problem with my DRM when trying to play a track downloaded from Nokia Music Store?
The problem can be corrected by resetting your Digital Rights Management (DRM) files. Before you proceed with the following, please note that you will lose one license count when resetting your DRM folder. Proceed with this only if you cannot play any of your Nokia Music tracks, and if you get an error message stating that there is a DRM related problem. If your computer has Microsoft Windows Vista: To reset the DRM files on your PC, first close Nokia Music if it is running, and do the following: 1. Select Start > Computer > Organize > Folders and search options. 2. Select View > Show hidden files and folders. 3. Unselect Hide protected operating system files/folders and Hide extensions for known file types. 4. Locate your DRM folder. The folder is located at C:/ProgramData/Microsoft/Windows/DRM. If you cannot find the DRM folder, go through the steps above carefully, and ensure that the correct options are set. 5. Rename the DRM folder “DRMBACKUP”. If you now attempt to play the DRM p
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