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Why did I receive a disk space error when sending a submission using the FDA ESG web interface?

April 26, 2017disk Error ESG fda interface submission web

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Why did I receive a disk space error when sending a submission using the FDA ESG web interface?

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A. Every time a submission is sent to the FDA ESG via the web interface, a back up copy of the packaged (encrypted, tar’d & gzipped) submission file is stored on the local PC. This backup file is stored under: C:\Documents and Settings\\.cyclone\backup. Make sure there is ample disk space to backup the submission. It is recommended that you have disc space of at least three times the size of the transmission. The backup copies can be deleted by first logging in to the FDA ESG web interface. Then go to: WebTrader >> Recent Folder >> Sent. Select the desired entries for deletion. This will remove entries from the Sent view and will also remove the backup files from the backup directory on the local PC.