Why did I get notice that my offer is no longer the highest after offer acceptence period has ended and why was I not given a chance to increase my offer before item sold?
Even though you hold the highest eligible offer on our site, the Insurance Company auction still accepts offers from other authorized parties, and there is still a chance that they may receive a higher offer even prior to set deadline. Our system automatically checks for those updates. We will notify you as soon as we learn that your offer is no longer the highest. In that case you may increase your offer by going to “My Account” and then selecting “My Offers”. To place a new offer, click on “Send Offer”. Note: Once the offer is submitted to Insurance Company auction, we have no way of changing it or withdrawing it.
