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Why did Hitachi choose a pre-configured system design as opposed to open enclosure?

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Why did Hitachi choose a pre-configured system design as opposed to open enclosure?

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The supposed flexibility of the open enclosure design that our competitors use carries a significant cost: increased risk for data loss and increased time for upgrades and migrations. Our research shows that data availability interruptions are often caused by human error, not hardware failure. In fact, industry consultants suggest human error is the culprit at least 40% of the time. We looked at the root cause of many of these errors and learned that any task involving adding, removing or swapping of a drive was a frequent cause. Rebuilding a RAID group, particularly when performed by an inexperienced operator inserting and swapping drives from one bay to another, only increases data vulnerability, as task sequencing can be tricky. The rebuild process can take several days, exposing your data to unnecessary risk during that time. That is why we built a system that customers with limited storage expertise could maintain, upgrade, and even repair easily – without putting their data at ri

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