Why Customer Service Point?
But we felt the need for recognition of the importance of great customer service, and the value of our work. And maybe earn some extra income in the process. So we started to look at the Internet as a platform for talking about our passion. However, we didn’t have much success in the past with that… Now, in the past, we’ve tried to build a website to get some additional income like so many at the time, but were unsuccessful with it. We really didn’t understand what it took to build a website that actually attracted visitors, and while it was a beautiful website, there was no-one to see it. 🙁 Fast forward to the present day: a completely different story! Many find the information on our site quickly through Google and Yahoo and MSN. Every day more than 500 individuals from all over the world come check out the site and hear our point of view on customer service. In fact: you’re one of them! We publish a (sort of) monthly newsletter with over 900 subscribers. The feedback and gratitu
