Why can the field employees accept payment for water service at the time they are locking off my service?
A. Employees are not equipped to accept payments in the field. In the District’s office, your Customer Service Department uses computers to post payments on customer accounts and generate receipts. Employees in the field do not have computers to access customer information and do not carry money that permit these transactions.
Related Questions
- How much does submitting a Bartow County Water Department Utility Service Payment using this Online Payment System cost?
- Why can the field employees accept payment for water service at the time they are locking off my service?
- Are IPL employees/field personnel licensed electricians, and can they inspect my service, if needed?
