Why cant the cashier scan a card for me if I forget my Kroger Plus Card?
Card integrity is very important to us and scanning a card that has not been issued to an individual would compromise that integrity. If you forget your card, you can enter the phone number you provided when you applied for your current shopper card (area code + 7 digits). This number is your personal pin linked to your Kroger Plus Card number. If this does not work, save your receipt which shows what you could have saved. Next time you come in with your Kroger Plus Card, visit the service desk for a refund of the savings amount. Also, give the service desk associate your current card ID and home phone number. He or she can contact the regional loyalty department to activate your personal pin for your next visit.
