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Why can Sumac connect to the SMTP server to send email?

April 26, 2017Connect email send server SMTP sumac

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Why can Sumac connect to the SMTP server to send email?

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• If you are using Sumac to send bulk email for the first time, probably the information about the SMTP server is configured incorrectly or not at all. A Sumac administrator needs to set up the details of your SMTP server in the Office record (Administrator menu, Offices command, edit the office record paying special attention to these fields: SMTP Server Port; SMTP Server; SMTP Server User; and SMTP Server User Password). If you are sending email during a busy time of day, is it possible that the SMTP server is busy. Wait 30 seconds and try again. When sending email, Sumac tries five times to establish a connection to the SMTP server for each email. If the SMTP server does not respond, then either the SMTP server is unavailable, or your connection to the Internet has failed.