Why can’t I write and/or open BLS mail messages?
If you have run the [Check Browser] and passed, but are still unable to write and/or open a BLS mail message this may be due to your anti-virus software firewall. It is recommended that you review the security settings for your anti-virus software to accommodate BLS mail. (To test this, some users have opted to temporarily turn off their anti-virus software firewall to test their ability to write a BLS mail message. ITS does not recommend this action.) Can I forward my BLS course mail to an external email address? Yes, you can forward BLS mail to the email address designated in your BLS account profile. The default email address in this profile is your University at Albany email account. To forward mail in BLS CE, follow the pertinent instructions below. • To change the e-mail address in your profile: From the My Blackboard page, click My Settings. Then click the My Profile tab and click the Edit Profile button. Here you can edit the email address and save the changes. • To forward you
