Why cant I view the individual transponder balances on my account?
The recent system upgrades have brought online an account feature called Shared Balance. If you have multiple I-PASS transponders on your account, Shared Balance consolidates individual transponders balances into one account balance. You can still view individual transaction histories by transponder and monthly toll usage, but they no longer have individual pre-paid fund balances. The new account balance provides funds to all transponders on the account.