Why cant I update my printer firmware using Windows NT, 2000 or XP?
The NiSCA update program does support these operating systems but if you are having problems updating try the following. 1. Make sure you have the latest update program for parallel or SCSI printers and .dat file from our website in the downloads section. Ex. “Firmware Update Utility – SCSI” and “PR5200 Firmware – Ver. XX” 2. If you are running Windows NT 4, you must be on Service Pack 6A. You can see the service pack number on the blue NT boot screen. 3. If you are running Windows 2000, you must be on Service Pack 2. You can see the service pack number in the hardware section of the control panel. 4. Make sure you have the latest drivers for your SCSI card. Windows 2000 and Windows XP install theIR own version of these drivers. So please go to http://www.adaptec.com 5. Make sure you have the latest ASPI drivers. Windows 2000 and Windows XP do not install any ASPI drivers. The current version is 4.71 and can be found at http://www.adaptec.com/worldwide/support/driverdetail.html?sess=no
