Why can I unassign the primary account?
Top All seats associated with your account are linked together by a parent (aka Primary) seat. Therefore, it’s necessary that this account always remains in existence. If you wish to change ownership of this seat (i.e give it to another employee or member of your institution) you may reassign it. To do so, one of your administrators must log into the admin tools, click the “Edit Seat” button and then click “Re-assign”.
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- Why can I unassign the primary account?
