Why cant I send or receive emails when using an email client such as Outlook?
Check you are using the correct username and password. The username should either be your Cpanel username (to access the default account) or the full email address of any email accounts your have created, for example sales@domain.com. If you are not sure of the password, change it by logging into the Cpanel and going to the Manage Email Accounts section. Check that you have the correct mail servers; they should be both mail. Followed by your domain name, for example: mail.domain.com. If it still fails, check your firewall settings to ensure that your email program is allowed to access the internet and that ports 25 and 110 are open. If you try all of these options and the problem still occurs, please contact us.
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- Why cant I send or receive emails when using an email client such as Outlook?
