Why can I see the print jobs in Printer Admin – Print Job Manager?
A. 1. Check the date range in the main screen. 2, If the database is backed up and optimized in the menu item “Preferences –> Print Jobs –> Backup / Optimize Database,” the database with previous records is saved in the backup folder of the application folder (e.g. C:\Program Files\Printer Admin – Software\Printer Admin – Print Job Manager\backup) and the current database “printSaver.mdb” in the application folder is reset. To see the previous records, you can use Printer Admin – Print Job Report to connect to the previous database in the backup folder, or you can use the menu item “Merge Database” to merge the previous database into “printSaver.mdb” in the application folder, so you can see them in Printer Admin – Print Job Manager. 3, If Printer Admin – Print Job Manager is run as a windows service, the default account to run the service is the Local System Account that may not have the administrator rights on some monitored printers (e.g. the network printers \\print_server\shared
