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Why can’t I see the PDF forms that launch when I process certain requests/claims (Change Beneficiary, Request a Duplicate Policy/Contract, and Submit a Disability Claim)?

April 26, 2017Beneficiary certain forms launch PDF process requests

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Why can’t I see the PDF forms that launch when I process certain requests/claims (Change Beneficiary, Request a Duplicate Policy/Contract, and Submit a Disability Claim)?

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You will need Adobe® Reader® free software that enables you to view and print Adobe Portable Document Format (PDF) files in order to change beneficiary designations within your account, to submit a disability claim, and to request a duplicate policy/contract. If you do not already have this software on your computer, please go to Adobe’s Web site and follow the instructions on how to download Adobe Reader and install it on your computer. If you have a lower version of Adobe Reader, you will not be able to see the necessary PDF forms to fill out for these types of requests/claims. If you continue to have problems, please contact Technical Support for assistance.