Why can’t I see the “My Computer” icon when trying to upload files?
This issue is often related to browser settings or Java. After clearing your browser’s temporary internet history and cookies, we recommend that run the [Check Browser] and/or visit the Blackboard Browser Tune Up page. Please note that automatic updates may interfere with Java, the utility behind the file upload tool, so you should run the [Check Browser] regularly. Also, when you login to BLS on an ITS computer (Information Commons, LC kiosk, or smart classroom computer), you will be prompted to accept the digital signature for Java software. Click “Run” when you see this prompt. The Java software digital signature has been verified and the software is needed to run the BLS tools. Click here for a tutorial on setting the digital signature Click here for a tutorial on setting the digital signature.
This issue is often related to browser settings or Java. After clearing your browser’s temporary internet history and cookies, we recommend that run the [Check Browser] and/or visit the Blackboard Browser Tune Up page. Please note that automatic updates may interfere with Java, the utility behind the file upload tool, so you should run the [Check Browser] regularly. Also, when you login to BLS on an ITS computer (Information Commons, LC kiosk, or smart classroom computer), you will be prompted to accept the digital signature for Java software. Click “Run” when you see this prompt. The Java software digital signature has been verified and the software is needed to run the BLS tools.
