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Why can I restore files or transfer Carbonite subscriptions between PCs and Macs?

April 26, 2017carbonite files Macs PCs restore subscriptions transfer

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Why can I restore files or transfer Carbonite subscriptions between PCs and Macs?

1 Answer

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Due to the differences between PCs and Macs, Carbonite for Mac handles files and subscriptions in a different way than our PC-compatible products do. That means that users unfortunately cannot restore files between PCs and Macs, and cannot transfer Carbonite subscriptions between them either. We are working to add support for cross-platform restores and subscription transfers in future Carbonite releases.