Why can I initiate a Video Call to the Mobile LIVECam?
Please check the colour of the signal indicator. If the signal indicator is not on, the Mobile LIVECam hasn’t powered on normally. Please press ‘Power’ key to power on the Mobile LIVECam. If the signal indicator is red (flash), there is no 3G network available or the signal of the 3G network is very weak. If the signal indicator is yellow (flash), the Mobile LIVECam is working properly. If you are unable to initiate a video call to the Mobile LIVECam, please check if your handset is under roaming or your phone number is in the Access List. If your handset is roaming or the phone number is not in the Access List, you are unable to connect to the Mobile LIVECam successfully. back to top • Why isn’t the communication stable or can’t I dial video call in some place? The communication can be unstable when either the caller or the camera loses a stable 3G signal. Please try again later or contact your service provider. back to top • Why isn’t there any notifying tone when dial up a video cal
