Why can I import a DVD onto my Kaleidescape System?
A DVD import can fail if there are errors in reading the DVD. Try cleaning the DVD and retry the import. You may also try resurfacing the DVD. (DVD resurfacing kits are available at stores and on the Internet.) The other reason that the Reader may reject the DVD is if it has a different region code from that of the Reader. You can change the Reader’s region code (up to four times) to import the DVD. Some DVDs have trouble importing because they are poorly authored. Many of these DVDs will finish loading but may take several hours.
