Why can’t I hear audio through my Onsight device speaker?
The most common reason is that the Onsight device operator has a headset plugged into the device. If you unplug the headset, audio will come through the speaker. Speaker audio problems on the Onsight Device can also be a result of a setting on the Onsight Expert application computer. Check the microphone audio setting on the computer. For Windows XP, go to the Control Panel > Sound and Audio Devices > Audio tab. Under ‘Sound Recording’, press the ‘Volume’ button and verify that the Mic has ‘Select’ checked. To further test the mic, select the Voice tab and press ‘Test hardware…’ and follow the instructions.
