Why can I find the WiseStamp icon anywhere?
The WiseStamp icon should be at the bottom right (Firefox) or the top right (Chrome) of your browser. If you can’t find it please continue reading Most common: Usually this is due to your email account and all you need to do is simply perform a clear cache refresh: Click Ctrl +Shift+ R on your email window and wait until your Webmail service reloads. Gmail users: be sure you are using “Rich Formatting”; WiseStamp will not work with “Plain Text”. In order to switch from “Plain Text” to “Rich Formatting: In the “compose new email” box, simply click ‘Rich formatting >>’ and you are good to go. If none of the above works try the following: • Make sure you are running an updated version of your browser and of WiseStamp • Temporary disable interfering Firefox extensions: To disable extensions in Firefox click: ‘Tools’ > ‘Add-ons’ > ‘Extensions’ and disable each extension To disable extensions in Chrome click: ‘Wrench’ icon > ‘Tools’ > ‘Extensions’ and disable each extension After disabling a
