Why cant I connect to my VersaTenn III using Synergy Manager over RS232 when I was able to connect using LinkTenn?
A. Synergy Manager can communicate with the VersaTenn III however, it uses different communications settings than LinkTenn (older product) to achieve faster throughput. Check the VersaTenn III and make sure the controller is set to 9600 Baud, 7 bits data, Odd Parity, One stop bit and XON protocol. Also make sure communications board is set for RS232 communications. Note that older version LinkTenn software uses 1200 Baud, 7 bits data, Odd Parity, One stop bit, STX protocol and the communications board is set for RS422 communications.