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Why can I enter alphabetic characters in the Search box but not in the New Number or Edit Phone Number dialog boxes?

April 26, 2017alphabetic Box characters dialog edit enter phone search

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Why can I enter alphabetic characters in the Search box but not in the New Number or Edit Phone Number dialog boxes?

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Normalization rules, defined in Office Communications Server, are applied differently to phone numbers entered into the fields in the Edit Phone Number or New Number dialog boxes. Alphanumeric characters are not supported in the Edit Phone Number and New Number dialog boxes.