Why Blue Cross Blue Shield of Florida?
Customer satisfaction- Rated number 1 by J.D. Power and Assoc. for overall customer satisfaction for 2007, 2008 and 2009. It received top marks for overall experience, coverage and benefits, Providers choice, statements, customer service and approval process. Options- Blue Cross Blue Shield has a variety of plans to accommodate the needs of virtually every family. Your friends and neighbors belong- Blue Cross and Blue Shield of Florida and its family of subsidiaries serve more than 8.8 million people. In its Health Business alone, Blue Cross and Blue Shield of Florida serves approximately 4.2 million • members, a 32 percent share of the overall Florida health insurance market. Blue Cross and Blue Shield of Florida added more than 139,000 new members to its Health Business. Blue Cross customers stay with Blue Cross- In 2007, Blue Cross and Blue Shield of Florida experienced a consolidated retention rate of 92% among its customer base. Blue Cross and Blue Shield of Florida expanded its h
