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Why are wait times used as a measure of performance?

April 26, 2017measure PERFORMANCE times Used wait

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Why are wait times used as a measure of performance?

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Wait times are commonly used as indicators of the efficiency of a health system. A variety of factors can impact the wait times such as the demographics of the local or service population, treatment patterns of physicians, the number of emergency surgeries (which have higher priorities in use of resources), nursing shortages, or job action. (Statistics Canada).