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Why are transactions not being approved even though the merchant server has an SSL certificate?

April 26, 2017Approved Certificate merchant server SSL transactions

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Why are transactions not being approved even though the merchant server has an SSL certificate?

1 Answer

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It is possible that your SSL certificate is not supported. We support VeriSign, Equifax, Thawte and Entrust certificates. Although certificates issued by other HCs may be functional, we cannot guarantee that they will operate properly. A request must be made by email to conduct compatibility tests on our development and production environments.