Why are there several different log-in and registration numbers to remember?
There are four important numbers involved in the set-up and management of your monitor system, and they all have a different function: • Registration Key – this is the unique code that you’ll need to register your system online. The number is found on the underside of the flap on your control panel. • Account number – please quote this number when you contact our Customer Services team. It appears on your acceptance letter and the address label when the equipment was sent to you. • User ID – this is the User ID you must use when you log into your online account. It’s a 6-digit personal user identity number given to you during the registration process. • Password – please select a password that you can easily remember. This is used to cancel any of the notifications from the monitoring centre. It is also the password you must use to access your ‘My monitor system’ online account (along with your User ID). If you have any questions about these numbers, please call our Customer Service te
