Why are there occasions where we receive several telephone calls for missing or illegible information on the same applicant?
We recognize that your time is valuable. We make every effort to complete the review of the employment application prior to initiating a call for missing or illegible information. However, there may be occasions where a follow-up call is necessary to clarify a discrepancy uncovered during the verification process with the source (e.g., a slight name or date of birth variation). We try to keep these calls to a minimum. We welcome any feedback you may have if you feel the level of service you are receiving needs improvement.
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