Why are there multiple support lifecycle policies for Microsoft Dynamics products?
Over the past five years, we have been evolving and strengthening our Support Lifecycle policy in an effort to meet our customers’ needs. Microsoft originally offered a three-year Mainstream Support Lifecycle policy, and followed that with a five-year Mainstream Support Lifecycle policy. To better align to the Microsoft Support Lifecycle policy for Business and Developer products, Microsoft Dynamics products now have a minimum of 10 years of support. This support includes the Mainstream Support phase and the Extended Support phase. To understand which support lifecycle policy applies to the Microsoft Dynamics product that you license today, please visit http://support.microsoft.com/lifecycle. What happens when a platform update, such as a new version of Microsoft Windows®, introduces new functionality or data types that were never supported in the original release of a currently supported product? Microsoft cannot guarantee that a new feature that was introduced exclusively in the new
Related Questions
- How does the Extended Support phase work for Microsoft Dynamics products? Is it identical to the Extended Support phase for the rest of Microsoft products?
- How will the new Microsoft Support Lifecycle policy benefit customers of the Office family of products?
- Which Microsoft Dynamics products does the Microsoft Extended Support phase apply to?
