Why are the Windows Media Player buttons grayed out?
First make sure you have a sound card and speakers installed in your computer. Your company’s network firewall may not allow you to play streaming media. Ask your network manager to allow you to download the streaming media file types (.asf, .asx, .rm, .ram) our website uses. Certain ports and network protocols likely need to be configured on your company’s firewall to allow your Windows Media Player to play streaming content from BetterManagement’s streaming media server hosted at www.bettermanagement.tv. Detailed information on how to set up a firewall to support streaming Windows Media can be found at www.microsoft.com.
