Why are the videos choppy or freezing?
The quality of the video clip you are watching mainly depends on two factors: (a) the speed of your Internet connection and (b) the bit rate (speed) of the video clip. The faster the bit rate of the video clip, the better the quality. However, thespeed of your Internet connection will limit which video clip bit rate you can watch. For example, if you only have a 56kbs dial up connection to the Internet, the highest video clip bit rate that you will be able to watch will be 56kbs or less. If you try to watch a video clip with a bit rate of 300kbs over a dial up connection, the video will not play. We stream multiple bit rates for each video clip. Each bit rate is optimized for the different types of Internetconnections available (DSL/Cable Modem/T1). For the best viewing experience, we recommend a high speed Internet connection such as DSL or Cable Modem with a minimum download speed of 300kps. It is important to note that even if you have a high-speed connection (DSL/ Cable Modem/ T1),
