Why are the signs at New Yorks Penn Station so confusing?
Penn Station is a confusing place. The bustling train terminal, located on the West Side of Manhattan, is a sprawling mass of tracks, corridors, and concourses spread across three levels. It’s home to three different railroads—Amtrak, New Jersey Transit, and the LIRR—and two subway lines. It’s the busiest train station in North America, crowded with around 200 million passengers a year. And there’s a giant sports arena, Madison Square Garden, squatting on top of it, so much of this activity occurs underground, in low-ceilinged tunnels devoid of sunlight and fresh air. For visitors, it offers a disorienting welcome to the city. By and large, New Yorkers do not like it.
