Why are the shifts eight hours and 15 minutes long?
Based on feedback from 2008, effective handovers at shift change did not happen. To ensure comprehensive handovers at every shift change in 2009, we scheduled everybody (including shift leaders, supervisors and stewards) to be at their position 15 minutes before the start time on their shift sheet. We also had feedback from some stewards saying that they didnt feel they knew what they were supposed to be doing at their particular location. The general stewards briefing cant provide full details of a stewards role at every possible shift location. Stewards on duty at all locations can be fully briefed by doing a handover before each shift. Stewards should not be expected to wait around after their eight hour shift has officially ended, while new stewards arrive, sign in, hand over radios, put on their tabards etc. Arriving 15 minutes early will ensure you are ready when your shift starts and the previous stewards can leave on time. At positions where there is a supervisor, they need tim
