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Why are the newest messages displayed at the top of the standard chat window?

April 26, 2017chat Messages standard window

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Why are the newest messages displayed at the top of the standard chat window?

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So patrons and librarians do not need to go to the bottom of a frame to see the newest messages. Also, displaying the newest messages at the top currently delivers the most consistent results across various browsers and browser versions. QuestionPoint standard chat refreshes frames to pick up new chat messages. Different browsers support navigation within frames differently. More browsers function correctly when the newest messages are displayed at the top of the frame.