Why are the graphics missing from report print-outs?
The usual cause of this problem is that Internet Explorer is configured to Check for newer versions of stored pages on Every visit to the page. To fix this, choose Internet Options from the Tools menu. On the General Tab, in the Temporary Internet Files frame, choose Settings. Under Check for newer versions of stored pages, select Automatically. (If the graphics are missing in the browser, this is a different problem. It probably means you have an in-house Mascot server and the GD graphics library is not installed).