Why are the Business Intelligence (BI) reports so valuable for the business?
Once you have your business processes deployed, Activiti automatically captures everything that happens in the Activiti history DB. For example, how long does each process instance or activity instance take, who submitted which data and when, in which continent does this sale occur, which order is this process for, which contract was this insurance claim for, and so on. If you don’t turn it off explicitely, all that information stored in the history information. From that history information, various kinds of reports can be generated. Those reports show analytics on that data. Like for example: The average time for each activity in the process, the amount of sales per region, the percentage of rejected orders, and so on. Because the graphical diagram of the executable business processes has been driven by the business people, it means that the automatically generated analytics also have meaning on a business level. That is a crucial win for BPM Systems. Another use case for the history
