Why are telephone companies not as much involved with the dispatching operation today?
Look again at the history of the telephone industry. But to state that the telephone industry is less-involved would not be a true statement. As we go on into this subject, one will find the telephone industry is very much involved, and will be as long as there is a need for dispatching systems. Telephone operations are not providing the dispatching and handling of emergency calling today because the ever-expanding companies reached a point where it was much better handled by local dispatching systems who were part of the serving area. The advent of national toll dialing and the central operator operations made it too much of an undertaking for the telephone system for these very companies to provide this type of service. The telephone industry set out to develop and put into operation the Emergency Service Dispatch systems and to make the telephone systems function for this service. When the telephone operations set up for emergency calling systems, what were the major changes made to
