Why are St. Luke’s, SLCU and NUA offering the limited guarantee?
The care plan is designed to improve patient outcomes, and the limited guarantee is intended to demonstrate the desire of St. Luke’s, SLCU and NUA to follow certain practices and procedures in furtherance of improved patient outcomes. However, St. Luke’s, SLCU and NUA cannot guarantee specific outcomes for patients. For example, the three undesired outcomes are atypical, but they may occur from time to time. In addition, any failure to follow the care plan or the occurrence of an undesired outcome or a readmission is not intended to constitute an acknowledgement of fault or wrongdoing by St. Luke’s, SLCU, NUA or the participating urologists.
