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Why are some results not shown in Patient Gateway?

April 26, 2017Gateway patient results

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Why are some results not shown in Patient Gateway?

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• Some results are not released in Patient Gateway because of legal restrictions. For example, Massachusetts state law requires counseling from a physician before a diagnostic HIV test result is shared with a patient. • Some results are not released in Patient Gateway for clinical practice reasons. For example, Patient Gateway avoids releasing genetic test results since counseling is needed for test interpretation. • Some results are not shown because the committee that approves release has not yet reviewed them. The Partners Clinical Content Committee approves test results for release in Patient Gateway. • A result or report that is not shown in Patient Gateway can be requested through your doctor’s office or using the Support button in Patient Gateway.