Why are some of my numbers not restoring to a new device with the “MightyBackup for Alltel” application?
If it appears that some of your numbers have not been restored by MightyBackup for Alltel, please check to see whether those numbers were saved as standard numbers. Each contact has several fields for its numbers – Work number, Cell number, Home number, etc. Every number must be assigned to one of these types. If the number is saved without any type assigned to it, it is being stored as a standard Phone number. To resolve this problem please follow the steps below. • Use your mobile phone number and PIN to login to the web account and verify the contacts located at www.mightybackup.com/alltel. • From online account, please make sure that every number in the address book has a specific “Type” assigned to it (Home number, Cell number, etc), rather than being listed under a general type like ‘phone’ or ‘Main’. For the general “Type,” please refer to the contacts with a “Handset,” or a phone receiver icon next to the number. • Once you have made all the changes, “Log out” from your online
