Why are some legitimate email messages containing attachments being quarantined?
The Barracuda will automatically quarantine messages that have attachments containing executables for security reasons. These are the attachments that can execute or run on your computer potentially causing the most problems. Although every attempt is made to scan for viruses at the campus level, department level, and at the computer, new viruses appear all the time that may not be detected. The extra step of visiting the quarantine will help ensure that you choose to accept the message before it is delivered to your inbox. From the quarantine, simply click “deliver” and the message will be delivered to GroupWise.
The Barracuda will automatically quarantine messages that have attachments containing executables for security reasons. These are the attachments that can execute or run on your computer potentially causing the most problems. Although every attempt is made to scan for viruses at the campus level, department level, and at the computer, new viruses appear all the time that may not be detected. The extra step of visiting the quarantine will help ensure that you choose to accept the message before it is delivered to your inbox. From the quarantine, simply click “deliver” and the message will be delivered.