Why are some folder or file names changed or corrupted when using DroboShare?
This issue occurs when your file or folder names use characters that are considered illegal by the SMB protocol, an industry-standard protocol used for shared file access. The issue is not specific to DroboShare; the acceptable character set is specified by the SMB protocol, which DroboShare uses. Examples of unaccepted characters in file or folder names include: ? [ ] / \ = + < > ; : ” , | * Respectively, these are the question mark, left and right brackets, solidus (or forward slash), reverse solidus (or backslash), equals sign, plus sign, left and right angle brackets, semicolon, colon, quotation mark, comma, pipe and asterisk. Note: Although the underscore character (“_”) is a legitimate SMB character, we have had a number of customers report problems when using this character, depending upon the context. We highly suggest that if you do use the underscore character and are still seeing problems, try removing or replacing this character and check to see if the problem persists. If