Why are some columns gray on the ASSET MANAGER form?
Non-editable columns are shown with a gray background. For example, if a Contact record includes a link to the Phone Directory in ASSET MANAGER, the phone number cannot be edited directly in the Contact record. You can double-click the phone number to open the Phone Directory to edit. When you close the Phone Directory, the new number will be shown in the Contact record. Other non-editable columns that have a gray background (if they are displayed) include internal fields, such as record ID or Parent information.
